Eligibility Requirements for Unemployment Insurance Benefits
To be eligible for UI benefits the claimant must:
- be totally or partially unemployed
- have worked and earned a minimum amount of wages in work covered by UI in the last 15 to 18 months
- have lost his or her job through no fault of their own
- be able and available for work
- NEW! Verify your identity through online verification or provide required documents
- be actively seeking work (work search may be waived if certain criteria are met)
- be registered for work (unless the work search requirement is waived).
Protect Yourself from Scams
IWD does not ask for unemployment insurance overpayments to be paid by credit card or gift cards. Individuals who have received an unemployment insurance overpayment will be notified by mail delivered by the U.S. Postal Service.
In addition, IWD does not request sensitive account information through email communications. Individuals filing for unemployment insurance benefits will receive pertinent information regarding their account through the U.S. Postal Service.
Information required when filing for Unemployment Insurance (UI) Benefits
The following information is needed when filing for UI benefits:
- social security number
- name, payroll address and telephone number of your last employer
- start and end dates of your last job
- whether or not you will receive vacation pay, severance, etc.
- alien registration number (if not a U.S. citizen or permanent refugee)
- DD-214 (Member 4) if you served in the U.S. military during the last 18 months
- Verifying your identity by answering security questions
- Standard Form 8 (SF-8) if you worked for the federal government in the last 18 months
- name(s), date(s) of birth, and social security number(s) of any dependents that are claimed as exemptions on your federal income tax return
- Spouses may be claimed as a dependent if their gross wages were $120.00 or less in the week prior to filing your claim.
- Self-employment does not count as gross wages for dependent purposes.
How To Apply for UI benefits
NOTICE: Beginning January 9, 2022, reemployment activities for unemployment benefits claimants (where work search is required) will be increasing from two to four activities as part of Iowa Workforce Development’s new Reemployment Case Management (RCM) program. Under the new procedures, unemployment claimants will file their weekly claims on this website and will report their reemployment activities on IowaWORKS. Read these Frequently Asked Questions for more details.
AVISO: A partir del 9 de enero de 2022, las actividades de reempleo para los solicitantes de beneficios por desempleo (donde se requiere la búsqueda de trabajo) aumentarán de dos a cuatro actividades como parte del nuevo programa de administración de casos de reempleo (RCM) de Iowa Workforce Development. Según los nuevos procedimientos, los solicitantes de desempleo presentarán sus reclamos semanales en este sitio web e informarán sus actividades de reempleo en IowaWORKS. Lea estas preguntas frecuentes para obtener más detalles.
You must register for work when you apply for Unemployment Insurance (UI) and you are no longer attached to an employer. You can do this at your local IowaWORKS center or online. If you have already registered for work on www.iowaworks.gov, and have created a Employer Searchable resume you have met this requirement and no action is needed.
To Register for Work in Iowa, you must complete the registration and a resume using the IowaWORKS website www.iowaworks.gov
You must log in and complete all questions. NOTE: It is important to register using your social security number (SSN), the system may not be able to find your information based on your name and other identifying information. If you do not use your SSN, we may be unable to verify that you have registered for work and benefits may be withheld until this requirement has been verified.
A valid work registration will be considered valid when , at a minimum, the following is in the claimant's IowaWORKS account:
- Create a user account at www.iowaworks.gov
You must provide your social security number (SSN) to be considered "registered for work".
- Create an active résumé
You must make the résumé available online for review by employer.
For any questions about completing your work registration or setting up your resume, contact your local IowaWORKS center
Failure to complete the online application will result in the denial of your unemployment benefits if you are required to look for work.
Additional information is available. Review these Frequently Asked Questions about Unemployment Insurance. For additional information or to better understand the eligibility requirements, please refer to the Unemployment Insurance Benefits Handbook or contact Customer Service at 866-239-0843.